Our team is hiring talented people to help us deliver the best-in-class ERP solutions from Microsoft Dynamics. As the first Dynamics NAV solution center in North America our experience is unsurpassed. We boast strong relationships with our clients–over 200 and counting. We’re looking for smart, forward-thinking, self-starters to join our world-class and fantastic team. If you want to drive growth in an environment where you will be rewarded for excellence, then eSoftware may be the place for you to shine. Tell us why we need you on our team.

Microsoft Dynamics NAV Business Engineer / Software Developer

eSoftware Professionals is seeking an experienced Microsoft Dynamics NAV Business Engineer / Developer for professional business services. While the majority of the professional services rendered in this position involve development, this position will also perform analysis, training, testing, documentation, implementation, and other business services. Microsoft Dynamics NAV is the primary product being used for development, however the role may include working with Microsoft Dynamics CRM, Microsoft Dynamics GP, Microsoft SharePoint, Microsoft SQL Server and other related products.

RESPONSIBILITIES

Perform Professional Business Services for the company and on behalf of the company for clients including:

• Business requirements analysis
• Software development to include: identify bugs and fixes, new development projects, customer upgrades to newer software versions, data migration, reporting, etc.
• Create accurate estimates for projects including analysis, design, development, testing, training, documentation, etc.
• Maintain an up-to-date listing and status of all project work assigned in Microsoft Dynamics NAV
• Update assigned customer support cases in Microsoft Dynamics CRM including all applicable information and project related cases and links to all emails
• Follow the company’s adopted Development Standard Operating Procedures (SOP) when performing development tasks
• Follow the company adopted implementation methodology

EDUCATION AND EXPERIENCE

• Thorough understanding of Microsoft Dynamics NAV
• Highly dependable
• Excellent organizational skills
• Strong problem solving skills
• Strong Microsoft Office skills (Excel, Word, Outlook)
• Excellent verbal and written communication skills
• Must have exceptional interpersonal skills
• Ability to work collectively with team members
• Ability to work independently as well as collaboratively in a team environment
• Ability to work under pressure and prioritize assignments
• Ability to ask relevant questions to clarify tasks
• Strong managerial skills
• Minimum four years related experience in an office environment, or equivalent combination of education and experience.

QUALIFICATIONS

Job Levels:

• Career: Moderate experience developing software solutions in Dynamics NAV software. Requires good knowledge of most product functionality and basic business process experience.
• Senior: Advanced experience developing/designing custom software code/solutions. Requires broad and deep product knowledge, a high level of industry business process knowledge and the ability to provide consulting services and customized training to the end customer. Must have proven ability to lean junior team developers, provide high-level developer consulting services on multiple, complex projects simultaneously.

Required:

• College degree in business, training or technology plus project management or a minimum of three years software consulting experience or an equivalent combination of education and experience.
• Maintain a minimum of two (current) Developer certifications in Microsoft Dynamics NAV.
• Excellent knowledge of project management methodology and practices and experience managing project teams in a matrix environment.
• Accomplished client-management skills, relationship building skills, requirements gathering experience, and negotiating skills. Must be able to drive multiple projects in parallel.
• Must be able to consistently performs assigned work within established deadlines.
• Solid working knowledge of Microsoft Office and Microsoft Project is required.
• This position requires domestic travel of up to 75%. Travel requirements may vary depending on assigned number of customer projects and project timing. The successful candidate will be willing and able to meet travel requirements. Also required is the ability to qualify for a company credit card or possession of a personal credit card with sufficient limits to charge travel expenses.
• Subject matter expertise in one or both of the following areas:

1. Accounting principles and practices (e.g. payroll, accounts payable, accounts receivables, inventory, purchase orders, general ledger)
2. Manufacturing or Food industry general principles and practices

Preferred:

• Project management experience with ERP software implementations.
• Familiarity with general finance, distribution, food processing, manufacturing, not-for-profit industries and or other vertical markets.
• Project Management Professional (PMP) certification a plus.

Compensation Metrics:

• Utilization expectations: 85% utilization rate expected.
• Commission: Yes.

We offer excellent compensation commensurate with your experience and success, a robust benefits package, and a wonderful work environment and career path.

eSoftware Professionals announced today that it has been recognized for successfully selling and implementing Serenic Navigator, financial management software for nonprofits, with the Certified for Microsoft Dynamics logo by achieving Authorized Reseller status.

Certified for Microsoft Dynamics is Microsoft Corp.’s highest standard for partner-developed software. Solutions that are “Certified for Microsoft Dynamics” have demonstrated quality and compatibility with the Microsoft Dynamics product on which they run by passing rigorous VeriTest (a service of Lionbridge) testing for Microsoft Dynamics. In addition, Microsoft Dynamics partners who qualify for this status need to be a Certified Partner in the Microsoft Partner Program and provide examples of customers who are successfully using the certified solution and were willing to recommend it. By successfully meeting all requirements, eSoftware Professionals can now offer Serenic Navigator with the distinct Certified for Microsoft Dynamics logo.

For customers, the Certified for Microsoft Dynamics logo helps identify Microsoft Dynamics solutions that have been tested for compatibility, meet high quality standards and are used successfully by existing customers. This certification represents a significant step in elevating the standard for partner-developed software solutions for industry-specific business applications. By highlighting these solutions, Microsoft also creates new opportunities for partners to expand their reseller channel and to better promote their packaged Microsoft Dynamics solution for customers.

“This milestone demonstrates eSoftware Professionals’ commitment to delivering leading solutions and expertise for our customers,” said Doug Kennedy, vice president, Microsoft Dynamics Partners. “We congratulate eSoftware Professionals for its commitment to excellence and achieving Authorized Reseller status.”

Serenic Navigator, certified for Microsoft Dynamics NAV, is the leading integrated financial management solution for nonprofits. In Navigator, you get the best combination of financial management and fund accounting features available for nonprofits. As a fully integrated solution, Navigator offers the important core financials for nonprofits plus a comprehensive suite of additional functionality modules including: grant management, fundraising management, ministry budgeting and program management, human resources and payroll management, and web portals. You can read more about Serenic Navigator in the Microsoft Dynamics Solution Finder.

eSoftware Professionals provides implementation, training and consultation in the Pacific Northwest for growing organizations using Microsoft’s Enterprise Resource Planning software. eSoftware Professionals specializes in Microsoft Dynamics NAV and Microsoft Dynamics GP, with solutions such as Serenic Navigator for nonprofits, eFood for food and beverage companies, and Ceres 2009 for food banks.

“eSoftware Professionals continues to be committed to excellence and achieving the Certified for Microsoft Dynamics designation for Serenic Navigator is a reflection of that commitment,” said Jody Leoni, President, eSoftware Professionals.

About eSoftware Professionals
eSoftware Professionals implements, trains and supports Microsoft Dynamics Enterprise Resource Planning software for growing companies with complex needs. For the past 24 years we have helped companies streamline business process, improve productivity and gain access to critical business data in real-time. We partner with companies in the food processing, manufacturing, distribution, service and not-for-profit industries by examining business problems and provide solutions that simplify, streamline and standardize process to deliver measurable results.

As the oldest NAV Solution Center in the US, eSoftware Professionals has unparalleled expertise as an ERP consultant and partner. Successful implementations, on-site training, exceptional support, and over 24 years of experience in accounting and business management software makes eSoftware Professionals stand out as a Gold Enterprise Resource Management Microsoft Partner.
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All trademarks and trade names mentioned herein are the properties of their respective holders and are hereby acknowledged.

Hunger is a silent epidemic that stretches all across America. One in six Americans live in hunger. Many are hard working families forced to go without meals often for days at a time. Watch this video to see how eSoftware Professionals helps Feeding America, the Nation’s leading hunger relief charity, harnesses the power of Microsoft Dynamics NAV to deliver over three billion pounds of food quickly and efficiently across the country to help those in need.

Feeding America Video

Check out this article, “How Microsoft Dynamics Partners Are Evolving with the Cloud,” by Barb Levisay in Redmond Channel Partner. eSoftware Professionals’ own Gretchen Freeman-Cromar is quoted in the article. See excerpts below.

Build Customer Trust

Most partners get it: There’s a direct relationship between the partner’s concern for the best interest of the client and partner success. As Gretchen Freeman-Cromar, VP of Client Services for the Oregon-based Dynamics VAR eSoftware Professionals, puts it: “We work to cultivate trust by demonstrating that we have a team of experts who want to partner with our clients to make the best use of technology, and not just treat them like a dollar sign.”

PORTLAND, Ore. — July 5, 2011 — eSoftware Professionals, a Microsoft Dynamics Consulting Company, is announcing Desiree Schiff has accepted the new role of Customer Account Manager effective August 1, 2011. With expertise as a Senior Project Manager and Implementer on our Microsoft Dynamics NAV team, Desiree’s experience makes her an ideal fit for the Customer Account Manager role.

In this position, Desiree will be the main contact for customers. She is tasked with the valuable responsibilities of understanding our customer’s goals, recognizing their pain points, and identifying new ways we can improve their ERP systems to better meet their business needs. Desiree will work with the sales and marketing team to inform customers of new products, services, promotions, trainings and incentives and identify additional service offerings suitable for our customers. Desiree will also work to support the Services team, working alongside project managers to gather requirements to estimate upgrades and customizations for our existing customers.

“We are thrilled Desiree has decided to join the Sales & Marketing Team where her passion for customers and her extensive knowledge of NAV will enable customers to take advantage of the many new features and resources available from Microsoft and eSoftware,” Jody Leoni, President, eSoftware Professionals. She will continue to support a few implementation projects on a temporary basis as she transitions into her new role.

Desiree has a Bachelor of Science in Operations Management & Information Systems from Northern Illinois University. She has 11 years of Microsoft Dynamics NAV experience. She has completed multiple Ceres 2009 implementations, a Microsoft Dynamics NAV based ERP solution developed by eSoftware Professionals for the Food Bank Industry, in her two and one half year tenure with eSoftware. Desiree lives in Chicago, Ill., where she fosters misplaced dogs through the local Humane Society.

About eSoftware Professionals

eSoftware Professionals implements, trains and supports Microsoft Dynamics Enterprise Resource Planning software for growing companies with complex needs. For the past 24 years we have helped companies streamline business process, improve productivity and gain access to critical business data in real-time. We partner with companies in the food processing, manufacturing, distribution, service and not-for-profit industries by examining business problems and provide solutions that simplify, streamline and standardize process to deliver measurable results.

As the oldest NAV Solution Center in the US, eSoftware Professionals has unparalleled expertise as an ERP consultant and partner. Successful implementations, on-site training, exceptional support, and over 24 years of experience in accounting and business management software makes eSoftware Professionals stand out as a Gold Enterprise Resource Management Microsoft Partner.

The eSoftware Professionals NAV Implementer/Business Analyst position is tasked with the performing professional services on behalf of the organization for clients or product specific IP as directed by the supervisor.  While the majority of the professional services rendered by this position involve implementation activities, this position is also expected to participate in other types of professional services such as analysis, training, testing, documentation, development, etc.  The primary product that this position works with is Dynamics NAV.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform Professional Services for the organization and on behalf of the organization for clients including:

1. Requirements Analysis
2. Implementation tasks including analysis, design, setup, configuration, testing, documentation, training, etc.
3. Perform accurate estimates for tasks including analysis, design, development, testing, training, documentation, etc.
4. Maintain an up-to-date listing of all project work assigned and the status of said work in NAV.
5. Update CRM Cases with all applicable information on support and project related cases and link all applicable emails to said cases.
6. Follow the company adopted Development SOP when performing development tasks.
7. Follow the company adopted implementation methodology.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Highly dependable
• Excellent organizational skills
• Strong problem solving skills
• Strong Microsoft Office skills (Excel, Word, Outlook)
• Excellent verbal and written communication skills
• Must have exceptional interpersonal skills
• Ability to work collectively with the team associates
• Ability to work independently as well as collaboratively in a team environment
• Ability to work under pressure and prioritize assignments
• Ability to ask relevant questions to clarify tasks
• Strong managerial skills
• Thorough understanding of Microsoft Dynamics NAV

Qualifications

Job Levels

• Career: Moderate experience implementing software. Requires good knowledge of most product functionality and basic business process experience.
• Senior: Advanced experience implementing software. Required broad and deep product knowledge, a high level of industry business process knowledge and ability to provide consulting services and customized training to customer. Must have proven ability to provide business process consulting services and project management services on multiple, complex projects at once.

Required:

• College degree in business, training or technology plus project management or a minimum of three years of software consulting experience or an equivalent combination of education and experience.
• Maintain a minimum of two (current) certifications on NAV product.
• Excellent knowledge of project management methodology and practices and experience managing project teams in a matrix environment
• Accomplished client-management skills, relationship building skills, requirements gathering experience, and negotiating skills. Must be able to drive multiple projects in parallel.
• Must be able to consistently performs assigned work within established deadlines
• Solid working knowledge of Microsoft Office and Microsoft Project is required
• This position requires domestic travel of up to 75%. Travel requirements may vary depending on assigned number of customer projects and project timing. The successful candidate will be willing and able to meet travel requirements. Also required is the ability to qualify for a company credit card or possession of a personal credit card with sufficient limits to charge travel expenses.
• Subject matter expertise in one or both of the following areas:
• Accounting principles and practices (e.g. payroll, accounts payable, accounts receivables, inventory, purchase orders, general ledger)
• Manufacturing or Food industry general principles and practices

Preferred:

1. Project management experience with ERP software implementations.
2. Familiarity with general finance, distribution, food processing, manufacturing, not-for-profit industries and or other vertical markets.
3. PMP certification a plus but not required.

Compensation Metrics
Utilization Expectations-             85% Utilization rate expected
Commission Model-                   Commissions reviewed under separate document

PORTLAND, Ore. — January 3, 2011 — eSoftware Professionals, a Microsoft Dynamics Consulting Company, is announcing Gretchen Freeman-Cromar will rejoin the company as Vice President of Client Services effective December 13, 2010.

In this position, Gretchen will be responsible for managing all Client Services including Customer Service and Support, Project Planning and Delivery, Implementation, and Development efforts at eSoftware.  Gretchen returns to eSoftware after spending 2+ years with Western Computer as a Senior Project Manager.   Prior to that, Gretchen spent 2 years as a Project Manager with Coaxis Software of Portland before joining the Microsoft Dynamics Channel and eSoftware in a Business Development role.  Gretchen lives with her husband in Portland, Ore.

“I am pleased to welcome Gretchen back to the eSoftware team,” said Jody Leoni, eSoftware’s President. “Her dedication to customers, coupled with her extensive knowledge in Microsoft Dynamics products and Sure Step implementation methodology will be valuable in helping us continue to work closely with our clients to improve their businesses.”

Gretchen is a Microsoft Certified Professional and Trainer, currently certified on both Dynamics NAV 2009 and Sure Step 2010 Implementation Methodology. Gretchen is also a Project Management Professional (PMP) and brings with her expertise in Enterprise Resource Management, Project Management, Escalation Project Management, and Sure Step Implementation methodology training.

About eSoftware Professionals.
Recognized experts in Microsoft Dynamics NAV, eSoftware Enterprise Resource Planning (ERP), eSoftware Professionals specializes in the needs of the food processing industry, manufacturing, distribution, food banks, and nonprofit organizations.

An award winning ERP consulting company located in Portland, Ore., eSoftware Professionals is recognized for assisting companies in streamlining business processes, achieving regulatory compliance and increasing profitability. Their specialty software for food processors and food banks, eFood and Ceres, are unparalleled in managing the often tricky tasks of inventory tracking, production control, vendor management, supply chain management, compliance, and recalls.

As the first NAV Solution Center in the US, eSoftware Professionals has unparalleled expertise as an ERP consultant and partner. Successful implementations, on-site training, exceptional support, and over 23 years experience in accounting and business management software makes eSoftware Professionals stand out as a Gold Enterprise Resource Management Microsoft Partner.

Portland, Ore. — November 19, 2010 — In February of 2000, eSoftware Professionals got an urgent call from Navision and America’s Second Harvest (now Feeding America). They needed an inventory management and financial system designed specifically for the unique challenges facing the nation’s food banks. And by the way, they needed it designed, developed and implemented as soon as possible!

eSoftware Professionals knew their knowledge of accounting and business processes would be important in creating a system for this distinctive industry. The project was kicked off in mid-February when eSoftware met with ten food banks and America’s Second Harvest staff to help document the industry’s unique requirements. Then the serious work began. The result: an unveiling of the new software solution, Ceres 1.0, at the America’s Second Harvest National Conference in mid-September of 2000. The first “go live” was also in September a short 7 ½ months total project time.

“Looking back, that phone call was a pivotal moment in eSoftware history,” said Sharon Jacobson, Vice President at eSoftware. “Until that moment ten years ago, we thought, like most people, that food banks were nothing more than a local church pantry helping a few folks every week. Now we realize the immense need food banks serve nationwide, and the logistical challenges they confront each day. I am proud we, as a company and as individuals, are able to use our skills and technology to make a difference in so many people’s lives.”

Imagine what it would take to move a million pounds of food from a donor warehouse or store, to a network of hundreds of food banks, and local pantries before the product spoils. The logistics and warehouse efforts alone are staggering. Now imagine moving a million pounds per month. That’s the size of the first food bank where eSoftware implemented the Ceres software solution in September 2000. Today the same food bank, Road Runner Food Bank in New Mexico, delivers over 26 million pounds of food each year, that’s over 200% growth in just 10 years. This degree of growth is not uncommon in the food banking industry.

Since the first go live in September 2000, Ceres has been deployed in over 110 food banks – that’s over half the nation’s food banks. The team at eSoftware Professionals has become specialists in providing financial and inventory management solutions for the food bank industry. The team appreciates the huge effort it takes to coordinate feeding the hungry across America and the importance of having the tools and technology to enable their growth.  Feedback from one of the recent upgrades: “I have found eSoftware Professionals to be knowledgeable, capable, and highly responsive,” Michael P. Miller, COO, Gleaners Food Bank of Indiana.

Jody Leoni, President, eSoftware Professionals, “We pride ourselves on our long term relationships with our clients. We understand that companies grow and evolve and their tools should be able to grow with them. We are dedicated to a true business partnership.”

eSoftware Professionals values the ten year relationship with Feeding America, the national network of food banks, and the dedicated individuals at each food bank. The company is focused on delivering the innovations and solutions that will be needed for food banks to serve the rising need in their communities over the next decade and beyond.

New website features ERP blog, Microsoft Dynamics ERP resource library, and improved design.
eSoftware Professionals, a Microsoft Dynamics Consulting Company, recently transformed the face of their website to enhance the user experience. A new Microsoft Dynamics and ERP blog, three new sections, and a fresh, contemporary design helps business owners zero in on pertinent information about the Enterprise Resource Planning (ERP) services eSoftware Professionals offers.
To help prospective clients understand how an ERP service can boost business processes, eSoftware Professionals has dramatically built-out their descriptions of services. Under the Industries section, business owners can read about how the company improves and integrates the internal systems of Food Processors, Food Banks, Distribution, Engineer-to-Order, Service Organization, Hi-Tech Manufacturing, and more. The freshly redesigned website also houses a new blog, a list of challenges and eSoftware Professionals’ solutions, and an at-a-glance breakdown of the various systems available.
According to Jody Leoni, eSoftware Professionals’ President, the ERP blog will be filled with resources and tips for managers who want to streamline their company’s countless departments, but aren’t sure how or what system matches their needs. “We’re very pleased with this makeover and thrilled to launch the blog,” says Leoni. “Business owners and managers now have all the information they need to decide if ERP Software is right for their business. And we’re really hoping the blog opens up discussions about ERP integration and business,” she relays.
A new layout and vibrant colors add to the user-friendly design. “As a company who is continuously innovating and improving, this is a very big day for eSoftware Professionals,” says Leoni.
See the new, prettier face of eSoftware Professionals at http://www.esopro.com.
About eSoftware Professionals: eSoftware Professionals (http://www.esopro.com) is a Gold Certified member of the Microsoft Partner Network and customizes Enterprise Resource Planning (ERP) software for distribution chains, the food processing industry, and nonprofit organizations. The developer of Ceres—a custom Microsoft Dynamics NAV solution for food banks—eSoftware Professionals is recognized for assisting companies in streamlining business processes, achieving regulatory compliance and increasing ROI.